New patients

Registration process for elligible patients

The process is as follows:

  1. Come in to the practice.
  2. Receive a registration pack.
  3. Complete the forms and present them to Reception along with two forms of identification, one of which must be photographic.
  4. New patients will then undergo a new patient medical at the patient's earliest convenience. This includes a 20 minute appointment with a healthcare assistant, and then 10 minutes with a GP.
GMS1 form thumbnail

The NHS in England requires all patients registering with a GP to complete the GMS1 form. They are, of course, available to pick up from the surgery, but if you prefer you can download it from here, print it out at home, and bring the completed form with you. It requires a signature in order to be valid, so it cannot be submitted electronically. In addition, it is the practice policy that all new patients are required to produce two separate forms of identification; photographic and proof of address. Accepted items are listed below. If you are unable to provide such proof, please speak to a member of Patient Services to assist you in the registration process. If you are receiving treatment for an on-going condition, please bring all the details - including your prescription - with you.

New patients registering at the surgery will only be eligible for home visits if they live within our new patient catchment. To ensure eligibility for registration, please check the catchment area map.

When you register you will also be asked to fill out a medical questionnaire - as it can take several weeks for us to receive your medical records. There are two versions you can download from here - a PDF to print and complete by hand, or a .docx type which you can type on if you have the appropriate software (most modern computers will handle this).

Medical treatment is available from the date of registration. Please contact the Patient Services Team for further information.

Below is the list of items that will be accepted for identification purposes. You will be required to bring with you one item that includes a photograph, and one that includes your address:

  • Birth Certificate
  • Marriage certificate
  • Medical card
  • Driving licence
  • Passport
  • Local authority rent card
  • Paid utility bill
  • Bank/building society card statement
  • National insurance number card
  • Payslip
  • Letter from the Department of Work & Pensions (benefits agency/Benefits book/signing on card)
  • Papers from the Home Office
  • P45

The following documents will not be accepted as proof of identity:

  • Library card
  • Health club card
  • Private rent book

We will also need to know the following:

  • Are you already registered in Chester? If so, where?
  • Which area you are moving from
  • Details of your current GP
  • The details of family members/dependents who are also registering here

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

How do I register as a temporary resident with a GP? - NHS Choices

Overseas Patients

If you are visiting from abroad you can access medical care by seeing a doctor privately for a fee. Please ask a member of the Patient Services Team for the current private consultation fees. If your country has a healthcare agreement with the UK you may not have to pay.
Please visit the government website for more information.

Electronic Transfer of Records

If you have previously registered with a different GP in England, upon registering at this practice your electronic health record will, where possible, be transferred automatically from your previous practice through the use of an NHS system called GP2GP.

For more information, please see this leaflet.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide here.